BillSense
Before the billing desk
Tick what you brought · ask calmly · educational only
Bring (if you have them)
- Latest itemized bill (not only one-line total)
- Interim / running bills if separate
- Discharge summary
- Admission cost estimate (if given)
- Lab and imaging reports
- Insurance card + pre-auth / approval letters
- Photo ID (if counter asks)
- List of medicines bought outside hospital
Questions families often forget
- Please show how each page of charges rolls into the final total.
- Which lines are package-included versus billed separately?
- Can you print insurer-paid versus patient-pay balance?
- Which room category and dates are on this invoice?
- For the largest lines, explain in simple English what each means.